Tag Archives: successful companies

The Secrets of a Highly Engaged Manager – Characteristics to look for

Do you know what makes an engaged manager and do you know how your manager ranks? While working for a hospitality management company, I had a boss named Dennis who knew how to empower others and maximize employee engagement. Dennis was a senior-level manager there – He’d provide sufficient directions on projects and then empowered…

Examining the Characteristics of Engaged Employees

Let me ask you a couple of questions: • What distinguishes the most successful hospitality properties and what do they do that makes them so remarkable? • What is it about them that has their customers so happy that they tell their friends and colleagues about their experience, and return whenever possible? First and foremost,…