Tag Archives: employee engagement

Kick Up Engagement with Management and Staff

Do you have employees who are excited about their work? When managers share the goals and vision for the company, employees better understand how their role makes a difference. If you follow Harvey Mackay, consultant on employee development, you may have seen a recent column he wrote. He states “People have a way of becoming…

4 Ways Managers Can Get their Staff Involved

As a club manager, are you concerned with how your staff interacts with your club members? You can develop employees and staff who respect and value the members and are more engaged in their jobs. I believe that staff engagement begins with managers. Managers who have a clear focus, hire the best staff and empower…

The Secrets of a Highly Engaged Manager – Characteristics to look for

Do you know what makes an engaged manager and do you know how your manager ranks? While working for a hospitality management company, I had a boss named Dennis who knew how to empower others and maximize employee engagement. Dennis was a senior-level manager there – He’d provide sufficient directions on projects and then empowered…

It’s NOT Just at Holiday Time – Keep up the Spirit All Year!

Some quick reminders on how you can keep your employees happy, engaged and energized for their work. Whether or not they’re not getting a big, fat raise, which are rare this year, then be sure you make them feel special and appreciated for the work they do. Here are some of my “Top Hat Tips”…

Can You Pass the Respect Test?

– Guest Blog by Nancy Reece The number one way you build trust and respect as a leader is by making the hard call – choosing to match your actions with your words – leading with integrity. Take this short test and see how you do. — Do you do what you say you will…

Kick it Up a Notch – Get Your Employees Excited!

The Rockettes at Radio City Music Hall are exciting to watch – they have been performing their high kick routines to perfection for many years. When they stand in that chorus line, with their arms at each other’s waist, it appears they are moving as one. They are perfectly spaced, kicking at exactly the same…

Engaged Employees – Their Attitudes, Abilities and Assets

Research conducted last year showed that bad behaviors in the workplace cost U.S. corporations nearly $75 Billion dollars a year. That’s a huge loss. In a difficult economy, it’s been getting worse. But you can turn that around. In restaurants and hospitality groups, engaged employees are one of the best assets you can have. What…

Generational Issues Affect Employee Engagement

I read an article by Anne Loehr, the Generational Expert (www.AnneLoehr.com) and she has compiled a list of Gen Y and Gen X characteristics, compared to Baby Boomers’ characteristics. This information is helpful for those of us working across generations – we can communicate much more effectively when we know the expectations! Take time to…

Surveys – What Are the Promises & Pitfalls?

Surveys are often snubbed as time-consuming, costly, nonessential activities, particularly during tight financial times. However, they can be effectively used to encourage a culture of employee engagement. In addition to general staff surveys, you may also survey your managers to find out how well they understand their roles in communicating the mission, goals and needs…

Are Your Employees Engaged?

In order to know if your employees are fully engaged, you need to have an understanding of what an engaged employee looks like. In my consulting practice and in my research, I’ve found many examples of companies with highly engaged employees and they all have the following characteristics in common: • Companies with engaged employees…