Tag Archives: employee characteristics

The Secrets of a Highly Engaged Manager – Characteristics to look for

Do you know what makes an engaged manager and do you know how your manager ranks? While working for a hospitality management company, I had a boss named Dennis who knew how to empower others and maximize employee engagement. Dennis was a senior-level manager there – He’d provide sufficient directions on projects and then empowered…

Are Your Employees Engaged?

In order to know if your employees are fully engaged, you need to have an understanding of what an engaged employee looks like. In my consulting practice and in my research, I’ve found many examples of companies with highly engaged employees and they all have the following characteristics in common: • Companies with engaged employees…

Examining the Characteristics of Engaged Employees

Let me ask you a couple of questions: • What distinguishes the most successful hospitality properties and what do they do that makes them so remarkable? • What is it about them that has their customers so happy that they tell their friends and colleagues about their experience, and return whenever possible? First and foremost,…