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Category Archives: Subject Matter Experts

4 Proven Steps to Keep Technical Expertise In-house

Is your company faced with workforce restructuring, downsizing, right-sizing, and you need to do more to capture the intellectual capital of your technical expertise? If you have people who’ve been in their job more than five years, you may be at risk for losing their expertise when they retire or change jobs. This loss can…

Using Mind Maps: Move Mountains of Information

Are you collecting data to create stories, write training content, develop e-learning and you just have too much stuff?  You may choose from a variety of techniques to develop the content — two commonly-used methods are:  Develop content using a mind mapping – arranging the flow of the content – I prefer to use this!…

How Does Veteran's Day Impact You?

Do you have a “holiday” from your office today?  If you are working in a position for the federal government, then you can probably answer “yes” to this question.  What have you done to acknowledge Veteran’s Day?  I have been reflecting on how fortunate we are to live in a free country, and I’d like to…

Magnify Your SMEs to Maximize Success in Your Organization

Are you engaging and energizing your subject matter experts (SMEs)?  The knowledge, skills and abilities of the employees in an organization are developed based on education, prior experience and on-the-job training.  Your SMEs already possess more than 75% of these attributes.  The rest is gained through professional development and training.  The SMEs have the knowledge…